Privacy Policy

Last updated: January 2025

1. Introduction

Novaedge ("we," "us," or "our") operates this website. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website and use our services.

2. Information We Collect

We collect information you provide directly:

• Contact details (name, email, phone)
• Service requests and repair history
• Payment information (processed securely)
• Vehicle details for diagnostics

We also collect automatically:

• IP address and browser type
• Pages visited and interaction data
• Device information via cookies

3. How We Use Your Information

We use your information to:

• Provide and improve our repair services
• Process bookings and payments
• Send service updates and communications
• Comply with legal obligations
• Prevent fraud and enhance security

4. Data Sharing

We do not sell your personal data. We may share information with trusted service providers (payment processors, analytics platforms) under strict confidentiality agreements.

5. Your Rights

You have the right to access, correct, or request deletion of your personal data. Contact us at contact@novaedgeg.help to exercise these rights.

6. Data Security

We implement industry-standard encryption and security measures to protect your data. However, no transmission is completely secure.

7. Cookies

Our website uses cookies to enhance user experience. You can control cookie settings in your browser preferences.

8. Contact Us

Novaedge
105 Jalan Tun Razak, Kuala Lumpur 50400, Malaysia
Email: contact@novaedgeg.help